Patient Participation Group (PPG)

  • about the group
  • ppg archive

The Patient Participation Group (PPG) is a small group of patients who have volunteered to work with the Practice staff to provide a patient perspective on the services provided by the Practice.

​A copy of the current PPG terms of reference is provided below:

​The group meet formally at the Surgery every 3 months. Minutes from each formal meeting are published here on the website. The most recent minutes are provided below:

​Outside of the formal meetings, PPG members work with Practice staff on various initiatives. Recent examples include:

  • ​Improvements to the Appointment System
  • Revamping the CWMC website
  • Development of an out of hours patient services leaflet
  • Analysis of the Friends & Family Test feedback data
  • Monthly Meet & Greet exercises to gain in-depth patient feedback on current services and improvement ideas

​The PPG is open to all CWMC patients. If you would be interested in joining the group, please contact the Surgery directly.