The surgery is also closed for staff development once a month; exact details can be found on the Half-Day Closures tab above.

Emergencies

For immediate life-threatening emergencies, call 999.

Routine Appointments - Extended Hours (Enhanced Access)

If you are registered at City Walls Medical Centre, the Enhanced Access service is available so you can book a routine appointment with a GP or Practice Nurse outside our opening hours.

An appointment with this service will be just like an appointment at your own GP practice.

The appointment may not necessarily be with a GP or Nurse from City Walls Medical Centre, but with a clinician working in the Enhanced Access service. This service should be useful for patients who find it difficult to attend appointments during our opening hours due to work and other commitments.

Patients are able to book these routine appointments 48 hours and up to two weeks in advance, by contacting the practice either in person or by telephone on the usual telephone numbers.

The following link provides further information about the Enhanced Access Service.

Cancelling Extended Hours (Enhanced Access) Appointments

To cancel an appointment with the Enhanced Access service, please contact the practice or call the Enhanced Access cancellation line on 0151 319 7784. This line will request that you leave a message to cancel your appointment.

Monday:

Tuesday & Wednesday:

Thursday:

Friday - Sunday:

Urgent Minor Conditions

For urgent minor conditions you can visit the Primary Care Unit at the Countess of Chester, accessed via the Accident & Emergency (A&E) entrance.

When to go to A&E

No appointments necessary – walk-in arrangements only.

Monday to Friday:

Saturday & Sunday:

For Anything Else...

If you require assistance for any other problems, please see our Out of Hours Services and Self Care pages.

There is also a handy leaflet available that details the Out of Hours services available to patients. This is available from reception and via our Practice Downloads page.